(no subject)

[xatalantax]

omg those mass electric bastards can rot in hell.

now they say they were never asked to turn the goddamn power back on, though I was assured yesterday that it would be on by today at the latest .. ?!s

Comments

[bostonista.livejournal.com]

Dunno if you're already doing this, but I find it's helpful to get the customer service monkey's name (first and last) and direct number when calling them. That way you can throw it back in the next monkey's face when they start talking nonsense.

Also, escalating issues to monkey managers can be fun and effective.

[sbazzy.livejournal.com]

that's what i was going to say. *always* get the person's name and a confirmation number if they provide them.

[ashbet]

*nodnod*

Wishing you the best of luck in getting this resolved -- keep asking to speak with a supervisor if you're not getting what you want!!

**hugs**

-- Andi, who is happy to coach you through it if you want -- you KNOW this is my hidden strength, Polite Bitchiness ;D